Terms And Conditions

By purchasing a travel booking with BNW Travel Management, you agree to the Terms & Conditions (the “Terms”) below.

For these Terms, “you” or “your” refers to you as the user of the BNW Travel Management (the “Website”), and “booking” or “bookings” means any goods or services (including airline tickets, hotel bookings, etc.) purchased or reserved through the Website.

Supplier Terms and Conditions

‍Supplier Terms and Conditions ‍

Downstream Agent Terms of Use

Pricing and Payment Terms

1. All prices quoted herein are in Canadian Dollars unless otherwise specified.
2. Prices may not include other fees, such as baggage fees and/or seat selection, which are charged directly by the airline/supplier according to the rules of the fare type purchased. Please refer to the airline/supplier’s website for more details.
3. By submitting your transaction online, you hereby authorize the airline/supplier to charge your credit card for the amount stated in the trip cost.
4. BNW Travel Management service fees are non-refundable unless otherwise specified.

Booking Policies and Cancellations

1. Fares are not guaranteed until flights are booked, paid for, and ticketed.
2. Prices, availability, and dates during this period are subject to the specific policies as per the airline/supplier’s rules and regulations. Please refer to the airline/supplier’s website for more details.
3. Cancellations may result in a 100% penalty based on the rules of the fare type purchased. Please refer to the airline/supplier’s website for more details.
4. Changes to bookings may result in a 100% penalty as per the airline/supplier’s fare rules and regulations. Please refer to the airline/supplier’s website for more details. A non-refundable BNW Travel Management administrative fee may also apply.

Traveler Responsibilities

1. By submitting your transaction online, you confirm that the spelling of all passenger names listed above are correct and is how they appear in their travel documentation.
2. You agree that it is your responsibility to ensure that the passenger(s) have the appropriate documentation (Passport/Visa/ID card etc.) to gain entry to the chosen destination and entry into Canada upon return.
3. It is important that you ensure that you check the names, destinations, dates, and hotel before completing your booking.
4. Airlines may change flight schedules and terminals at any time.

Security and Verification

1. For your protection, a BNW Travel Management representative may call or email you to confirm your details and delivery information.
2. For bookings made using a third-party credit card, BNW Travel Management may require the cardholder to provide identification documents.

Liability and Indemnification

1. If for any reason, any travel supplier is unable to provide the services for which you have contracted, your remedy lies against the travel supplier, and not against BNW Travel Management.
2. If your credit card as the form of payment is declined, you guarantee that you will settle any amounts owing to BNW Travel Management via another payment method immediately.

Price Drop Protection Service

1. Price drop protection will check the price of the room for the reservation made at your chosen hotel on a daily basis up until the date of cancellation.

Important information, please read all the Terms & Conditions linked below.ORX Travel Platform Terms and Conditions